We ask that families confirm their insurance information each and every time they visit our office.  We also make a copy of the insurance card at each visit.  Doing so reduces turnaround time should questions regarding your insurance arise.  Guarantors who fail to provide correct insurance information at the time of the visit incur a $20 rebilling fee.

 

Normally, office visits are billed to insurers within two business days.  Insurer payments are posted to your account within three days of our receipt of the check.  However, it is very common that insurers report payment to the insured (you) days, and sometimes weeks, before they actually mail the check to our office.

 

We routinely rebill insurers for all unpaid insurance bills after 45 days.  Please note: insurers are required by law to respond to our billing within thirty (30) days.  Should they fail to do so, we are under no legal obligation to accept a negotiated or reduced fee.

 

After the second billing, we must look to you for payment.  We strongly encourage you to contact your insurer as well.  They are more likely to respond to your inquiry, as the insured, and to then make payment accordingly. 

 

Should you fail to make payment within 30 days, you will incur a $25 late fee.  Client accounts over 60 days old are routinely referred for collections.